home · products · shipping information · Where we are · Contact · Guarantee · Methods of payment · Why choose us? · Shop Outlet · Faq· affiliates · search · checkout  
 
After sale support   
l Caffè Italia The Coffee l l Kitchen Tools l l Manuals l l Site Map l l Our Roasting l l Gaggia Platinum l
l After sales customer support l l Espresso coffee machines guide l l Books - Press Officel
 

Shopping cart  Shopping cart
0 Product(s) in cart
Total AUD $0.00
> Checkout

Copyright © 2005
S & M Trade

Espresso Top 50

 

Top 100 Espresso Awards

 

Check out..
Check out the Top 50 Coffee sites!
..these Coffee sites!
 

We are listed under Kitchen Products at CompareStorePrices.co.uk

 

 

After Sales Support
Caffè Italia provides comprehensive sales and support to clients worldwide. Our goal is to provide one central point of contact for all product-related questions, concerns or for the supply of spare parts.
A key element of our After Sales Support depends on feedback from clients. Our ability to share experiences from other operators about operational issues and the solutions found, provides clients with a network of experience.
We make a solid commitment to co-ordinate issues received from throughout the Caffè Italia organisation and offer satisfactory answers and advice within the shortest time from one central resource.

Our After Sales Support provides:
  • Fast response to queries
  • One point of contact
  • Spare parts service
  • Advice and problem solving

So, how does this help customers who purchase through Caffe Italia AU?

Because Caffe Italia is a global organization we have a very good relationship with coffee machine manufacturers. Every week Caffe Italia AU receives shipments direct from Italy. This places us in a unique position to offer our customers better service and warranty conditions as well as turn around time for any warranty repairs that may be needed

We frequently receive telephone calls from people who need their machines attended to but have received an unsatisfactory response from repair centers. For these reasons Caffe Italia decided to offer our customers a better service. We will match every manufacturer's warranty for all our customers.

And we do this Australia wide through a network of experience service agents. Please send your warranty card to Caffe Australia for registration and we will be able to look after you should any need arise.

 

   
 

 
 

 

 
 
 

 

CUSTOMER SERVICE
AUSTRALIAN PHONE:
+61-(3)-90185525

Join our newsletter
Enter your Email Address
Check to Unsubscribe

 

 
home | products | affiliates | search | checkout | contact